Last updated: 2025. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe for every player in the Philippines.
We only collect what we need to run a safe, fair, and enjoyable platform for Filipino players. Here is a clear breakdown of our data practices.
When you register on jiliuu, we collect basic personal information including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years, and set up your account securely. We also collect your preferred payment method details so that deposits and withdrawals in Philippine pesos can be processed smoothly and without delay. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform performs reliably on mobile devices across the Philippines. We do not collect any information beyond what is reasonably necessary to operate the platform and comply with applicable Philippine regulations.
Your personal data is used primarily to operate and maintain your jiliuu account, process transactions in Philippine pesos, and deliver the sports betting, casino-style games, and fish shooting game experiences you signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited marketing messages without your consent. Identity and age verification data is used to comply with responsible gaming obligations and to ensure that only eligible players in the Philippines can access real-money features. Technical and session data is analysed in aggregate to improve platform performance, fix bugs, and optimise the mobile browsing experience for Filipino users. We may also use your data to investigate disputes, enforce our Terms and Conditions, and respond to requests from Philippine regulatory or law enforcement authorities where legally required. Your data is never sold, rented, or traded to third-party advertisers or data brokers under any circumstances.
jiliuu shares your personal data only with trusted service providers who are strictly necessary for platform operations — these include payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers that host our platform securely. All third-party partners are bound by data processing agreements that prohibit them from using your information for any purpose other than the specific service they provide to jiliuu. We do not share your personal information with other gaming platforms, advertising networks, or any commercial third parties for marketing purposes. In cases where Philippine law or a valid legal order requires disclosure, we will comply and, where permitted, notify you of such a request. Any third-party service providers we work with are required to maintain security standards that are at least equivalent to our own, and we review these standards on a regular basis. If our business structure changes in the future, any successor entity will be required to honour the commitments made in this Privacy Policy.
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the jiliuu platform is encrypted using secure protocols, ensuring that your account credentials and payment details cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with data access are trained in data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with applicable data protection law. We encourage you to also take steps to protect your own account by using a strong, unique password and never sharing your login credentials with anyone.
We retain your personal data for as long as your jiliuu account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to gaming platforms in the Philippines. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed, and we will confirm the expected deletion timeline upon request.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, and to receive a copy of that data in a clear and readable format. You may also request that we correct any inaccurate or incomplete information in your account records, and we will action such requests promptly after verifying your identity. If you believe that your data is being processed in a manner that is not consistent with this Privacy Policy or applicable Philippine law, you have the right to raise a complaint with our support team or with the relevant data protection authority. You may request the deletion of your personal data, subject to our legal retention obligations — we will explain clearly what data we are required to keep and for how long. To exercise any of these rights, please contact our support team using the details available on the FAQ page, and we will respond within a reasonable timeframe. We are committed to making this process as straightforward as possible for every Filipino player on our platform.
jiliuu uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions on your mobile device or desktop browser. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and game access. We may also use analytics cookies to understand how players navigate the platform in aggregate, which helps us identify areas for improvement and optimise the mobile experience for users in the Philippines. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the jiliuu platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may limit your access to certain platform features. By continuing to use jiliuu after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their account email address. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Your continued use of the jiliuu platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you have questions about any changes or about this policy in general, please visit our FAQ page or contact our support team directly.
Quick answers to the privacy questions we hear most often from players in the Philippines.
Our support team is available around the clock to help Filipino players with any data privacy concerns. You can also review our full platform rules on the Terms and Conditions page.